Airline customer experience: digitalization in passenger services
Éditeur :
Taylor & Francis Ltd
ISBN :
9781041037330
Date de publication :
31 juil. 2025
Dimensions :
24,6 x 17,4 cm
Poids :
453 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
Airline Customer Experience: Digitalization in Passenger Services aims to show how digitalization is transforming the way the aviation industry operates, making it more efficient, profitable, and sustainable. It presents a nuanced and kaleidoscopic view, which will be at once familiar and illuminating to readers.